Joyfolie Review 2: BUYER BEWARE!!!!

I want to start off by saying, once upon a time; this company was a really great company that I LOOOOVVVED shopping with!  I even wrote a positive review Joyfolie Shoes Review!  If you scroll through my daughter’s IG page zizah_the_gymnast_diva, you’ll find her dolled up with an ABUNDANCE of pieces from this company.

I would say for about the past 2 years, I haven’t really shopped with this company.  This is mainly because my daughter is over the dress up stage, she is a competitive gymnast who spends the vast majority of her time in a leotard in the gym,  and when she does have down time, she is relaxing trying to be a normal kid. Whenever an occasion to dress up would arise, I still would typically get her stuff from here. Shoot, I even started getting some of the boots they sold for women for myself!

Hands down, they have unique styles that are absolutely stunning….they always have. However, over time as this company has grown, the quality has deteriorated. Jessica Hernandez (the owner), started off making everything by hand and selling on Etsy. You would get one-of-a-kind quality little girl shoes that were sure to receive several compliments. Not only that, because they were so rare, well made, and desired, the resale value was awesome! It truly was a win-win for moms all around. As the demand rose, she moved to having her products manufactured.  Things slowly started taking a turn for the worse. Buttons/jewels/flowers would fall off, sizes don’t correspond with their size chart, one wear and they are destroyed, and so forth. Despite these flaws, the customer service would always make it right some way somehow, which in my book was a fair trade.

Now over the past couple years of my hiatus from shopping, I have seen that during big sales they had a flood of angry customers due to shipping, lack of communication, issues with products and returns etc.  I just never dug deep into it, because I assumed customer service handled it as they’ve done in the past.

May 20th (this Sunday) my daughter has an award ceremony for gymnastics. One day out of the year she will get to dress up. I turned to Joyfolie as I have always done. There is a stunning Catrin “Red” dress online that my daughter and I both agreed was the one. Plus she already had red shoes from Joyfolie, that would match! I ordered a cute dress for myself as well. Before I ordered my daughter’s dress, I noticed it had a note “dress run big”. Seeing that, and knowing my child is small for her age, I contacted them, gave them her measurements, and ordered what was recommended by their staff.

Honey baby, let me tell you; that dress was NOTHING like pictured. The color was wrong, the size was wrong, and it was so cheap, it look like something from the dollar store. The dress I ordered for myself had a zipper that was sewn together. I spent 30 minutes fixing that, and then it just was not a great fit. Could just be me since I’m petite so I didn’t even complain about that one.

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“No big deal,” I say to myself. I’ll contact customer service and they’ll fix it. Boy was I wrong!!!!! As of today (started contacting them 5/2) I still have no credit, no product, and they have received their products last Friday. My daughter has no dress, and they could care LESS. They assured me they wanted to make this right, but really had NOTHING TO OFFER but an exchanged dress…which due to the manufacturing flaw of it running big, it would NEVER fit my daughter.  Not only that, it was like 4 shades lighter than the color, and totally didn’t match the shoes (I attribute this to the photographer’s editing use of saturation).

I have went back and forth with these people for TWO WEEKS trying to give them every opportunity to remedy their mistake. I explained the importance and time sensitivity of getting a replacement dress. I was even willing to exchange for something else (despite the fact I want nothing to do with them).  They were steadfast on offerinv me another cheap, punch (not red), too big dress. OR I could return them, wait for a credit, reorder something else, and pay $30 for expedited shipping!!!

I even went a step further and contacted the owner on her personal IG page (she’s traveling the world from stealing people’s money and making crappy products inspired by her travels….eyeroll). She basically took no ownership of her piss poor products or  the pitiful customer service AND BLOCKED ME!! At the end of the day, if you buy something from here, you BETTER be prepared to be stuck with it, or a store credit. Like I said, unless you pay full price, a refund is not an option. I suggest you throughly read their Return Policy After dealing with them and their customer service, you won’t even want the store credit! At the rate she’s going, she barking up a tree for a law suit or being out of business soon.

What I have come to learn is this; they know they are selling bullshit products, because their refund policy, is now a joke!! They don’t want to return your money, unless you pay full price! Due to the inflated prices and POORLY MADE products, NO ONE IN THEIR RIGHT MIND IS GOING TO PAY FULL PRICE!!! They know this and are always offering a promo code to keep your money. This was NEVER THE CASE IN THE PAST!! I didn’t even know they changed their return policy to this shady mess, until I started doing research! In my opinion, NO company who stands behind their product would have a policy such as theirs.

They are not even accredited with the BBB due to ALL NEGATIVE COMPLAINTS. Reviews of this company are barely a 2 out of 5 stars with BBB and other review sites.

As it stands, I had to dispute this through PayPal and I am awaiting a resolution.  I plan to sponsor this post 3 times the amount I lost dealing with them, so as many people can learn about this shady behind crooked company.  If you have an experience, good or bad, please leave a comment! Also share this so other people can at the minimal be warned when shopping with this company.

Thanks as always for hearing my rants!!!

Competition Dance For Kids is a Money Leech

This past dance season, I was hoodwinked and bamboozled to allowing my daughter to participate on the competition team at her dance studio.

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I knew from a very brief dance experience that I wanted no parts in this whole ordeal.  So much so, I did not have her audition when the time came.  HOWEVER before the season got way, the team teacher sought my child out and convinced she and I to join.  My daughter was adamant she wanted to participate and I was adamant I did not.

I had 3 reason I did not want to join, and they are the same reasons I will not be joining unless she has this epiphany that dance if her calling.

  • Hair and Make-up…I don’t have time for that…I’m a ONE 2 pony-tail MAX kinda girl, and lip-gloss. I know nothing about faux mow-hawk and smoky eyes!

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  • The time-it is time consuming!!!! Between practice for the team, practice for the          MANDATORY DANCE CLASSES, tumbling class, and extra rehearsals…I KNEW I would never have air to breath.
  • THE MONEY!!!! The amount of money I spent on the BRIEF TASTE was alarming and I  knew it was only going to get worse…and it did.

 

You know this hobby is expensive when one mom say “Don’t do the math”. I was like, I do the math..I am math…and the math said, to JUMP SHIP!!!

Let me break it down for you on my expenses for a year to allow my child to dance for approximately 6  minutes 3 times….

From September to June Monthly expenses included:

  1. $182 for 4 dance classes- 2 team and 2 regular ballet, tap, and jazz (all mandatory)
  2. $58 for tumbling class…DESPITE THE FACT my child is by far the best tumbler in her age group and has 2 1/2 hours of gymnastics a week.
  3. $375 on costumes that were cheap as a dollar store costume..one came out the destroyed.
  4. Holiday Gift Exchange parties $50
  5. Accessories for costumes $150
  6. Makeup $35
  7. Bags and storage for costumes/make-up $150…some moms brought the Dream Duffle min $200 which looks like an oversized suitcase
  8. Team Fee $150
  9. Prop Fee $50
  10. Warm Up Suit $150…As I’m typing this out…I’m getting annoyed….
  11. Gifts for graduation $20
  12. Barbecue $30
  13. Dance Attire/Shoes $150 (always need tights and outgrow a shoe or two)
  14. Team Banquet $66
  15. Team End of the Year Event $90
  16. Competition Fees $294…and our last competition ended in a pure DISASTER of being put out the building during awards (still don’t know who won), having the building condemned, and the rest of the competition cancelled.

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I can promise you I left something out. This is what I can remember…I try to push the memory of spending so much on a 6 year old to the lost footage files of my memory.  Keep in mind, I have not included gas driving back and forth to these lovely places 3 times a week or food needing to be brought because we were always on the go.  I think the art of dance is beautiful, breath taking, and worth EVERY PENNY for someone who has a child who has a passion for the art.  My child did and does not.  She’s a gymnast at heart, and I only believe the teacher wanted her on the team because she is the only one who could tumble.  From here on out, we will be investing our money in her passion…gymnastics.  She will continue ballet and tap, and nothing more or nothing less.

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What are your experiences with competitive dance?? I like to hear other experiences to know I’m not crazy!!

The Prince

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This is my second son, AKA Sonnie-Onie. This once little, now big fella is my everything.  He came into this world at 3 pounds 5 ounces on 3/5/05 and has been a determined individual from day one.

What I remember most about his first month in the NICU (neontal intensive care unit) was his temperament.  The only time he cried was when he was circumcised.  He was, and has always been, my most easy-going child.  I like to refer to him as my saving grace, because I honestly don’t know what I would do without his presence.

My prince is the best big-brother a sibling could ever ask for.  He’s a natural athlete, with baseball being his niche. Lastly, he’s the best helper a mom could get their hands on.  Whenever I need help with ANYTHING, he is there to lend a helping hand without any question.

Having him for a son, really makes me envy the lucky young lady who gets to call him her husband.  I just pray she is wise and mature enough to appreciate all he has to offer.  Mom’s who have son’s like him, often fear, their kindness will be taken for a weakness.

Until the time comes for him to leave my nest and make his own, he’s all mine, and I plan to cherish him.

Meet my Baseball SuperStar “The Prince”

The Duke

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I’m not sure how this little rascal made it here, but boy I am sure glad he did. This little dude (and little is an understatement) is like no child I have ever met in my life.  He TRULY marches to his own beat.

I have the privilege of being a Stay-At-Home-Mom (SAHM), to him Monday-Friday, and it is like parenting for the first time with him.  With him, NONE of the rules apply. All of my previous experience in parenting is useless.  EVERYTHING in the world of parenting tips is a joke as far as he is concerned. He challenges me to levels I never even knew existed! Although, I absolutely love it and wouldn’t trade a moment of his persistent, OCD, stubborn ways in for the world!

This face is sincerely, my sunshine on a rainy day, puts a smile on my face when I didn’t think I had anything to smile about, makes me laugh when I need it most, and amazes me with how intelligent he is on a daily basis.

Despite putting me over the edge being my fourth child, I wouldn’t trade him in for all the riches around…I mean, who else is going to sing an “ABC”, “I Love You” duet with me?!

I promise you this section will be full of laughs, surprises and amazement! I introduce to you, The Duke aka The Bud!

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Teenagers: Where’s the Manual?!

Ever since my child was a toddler, he was always withdrawn, angry, jealous, competitive, and hyper. As I go back and look at pictures and videos, I see a baby versions of what I see in my 14 year old now.

 

As a mother of four, I really feel I finally have a handle on dealing with babies, but once they get into school, and GOD knows middle/high school (teenagers), I feel like I’m dropping the ball.  There are so many programs for parents revolving around the newborn to 5 year old range, however, then what?  There are not ANY guides, manuals, home visiting programs, etc, to aid parents in raising children beyond 5 (at least where I live), unless they are troubled.  It feels like a trial and error system…practice makes perfect I guess.

There are days when, I want to just throw my hands up in the air in failure, and simply count down the days to graduation.  How do something so sweet turn into something so menacing?  Why and how do we become the enemy and the bad guy overnight?  My son and I have been to soooooooooooooooo (yes that many o’s) doctors, therapist, counselors, medication and specialist I’m SICK!  HOWEVER, despite my urge to give in, I don’t and I won’t (I still countdown to graduation as if I’m really going to be free).  I just keep trucking, and trying out the numerous recommendations I get from these doctors and pray for the rainbow when the rain clears!